Bug Report Statuses

After you submit a report, it will go through several stages before it is resolved. Bug report statuses indicate what stage in the resolution process your report is in.

From the whitehat’s perspective, there are five possible statuses for a report to go through in its lifecycle. These statuses are as follows:

• Reported
• Escalated
• Confirmed
• Paid
• Closed

'Reported' status

This status indicates that your report has been successfully submitted. However, it does not mean that your report has been deemed valid.

From here, the report will be reviewed by Immunefi to ensure that it is not spam and that it is not obviously out of scope for the program.

‘Escalated’ status

Once your report has passed through Immunefi’s review, it will be sent to the project and changed to the ‘Escalated’ status. This means that the project still needs to review the report to determine whether or not it is valid.

From here, the project will follow up with a decision, or they will request more information. In the meantime, if you discover any additional information to support your submission, you can add a comment to the thread. Please note that projects have an SLA for acknowledgement and resolution.

‘Confirmed’ status

This means that the project believes your report is valid and they will pay you a reward. 

However, before you confirm your wallet address with them, you should ensure that you and the project are aligned on severity level and reward amount. If there is disagreement here, you may need to request help to begin the mediation process.

‘Paid’ status

This indicates that the project has sent payment to your confirmed wallet address. The report is now resolved.

‘Closed’ status

If the project believes that your report is invalid or out of scope, they will close the report.

If you disagree with this decision, you can continue the conversation by replying to ‘All participants’ in the comment section. You can also click the “Request Help” button to request assistance from Immunefi. 

Visit our help center if you would like more information on how and when to request help.

How can I tell what status my report is in?

To find out the status of a report, simply go to the report page in the Dashboard. There you will see the current status of your bug report.

What if I don’t want to see the bug report status details?

When you click the ‘show details’ button the signpost will expand, and when you click the hide details button it will retract. The default is for this UI element to always be expanded when the page is loaded.